GRIZZLI PRO – Privacy Policy
Last updated: 21/11/25
At GRIZZLI PRO (“we”, “us”, “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase our products, or interact with us in any way.
We comply with the New Zealand Privacy Act 2020.
1. Information We Collect
We may collect the following information when you use our website or contact us:
Personal Information
- Your name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely by third-party providers; we do not store full card details)
Technical & Website Usage Information
- IP address
- Browser type
- Device information
- Pages visited and time spent on the site
- Cookies and tracking technologies
Order & Account Information
- Items purchased
- Order history
- Preferences
- Communication history
2. How We Collect Your Information
We may collect information through:
- Forms you submit on the website
- Account creation
- Purchases made through our online store
- Emails or messages you send
- Cookies and website analytics tools (e.g., Google Analytics)
- Social media interactions
3. How We Use Your Information
We use your information to:
- Process and deliver your order
- Communicate with you about your purchase
- Respond to enquiries or support requests
- Improve website functionality and user experience
- Send newsletters or updates (only if you consent or subscribe)
- Prevent fraud and maintain security
- Comply with legal obligations
4. How Your Information Is Stored & Protected
We take reasonable steps to keep your personal information safe.
Your data may be stored:
- On secure servers
- Within our website platform (WordPress/WooCommerce)
- With trusted third-party service providers (e.g., payment processors, email marketing platforms)
We implement security measures, including encryption where possible, but no method of online transmission is completely secure.
5. Sharing Your Information
We do not sell or trade your personal information.
We may share your data only with trusted service providers who help us operate our business, such as:
- Payment processors (e.g., Stripe, PayPal)
- Shipping and courier companies
- Website hosting providers
- Email marketing platforms
These third parties are only permitted to use your information to provide services to us.
We may also disclose information if required by law.
6. Cookies & Tracking
Our site uses cookies to:
- Enhance your browsing experience
- Remember items in your cart
- Provide analytics to help us improve our website
You can choose to disable cookies through your browser settings, but some features may not work correctly.
7. Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Access personal information we hold about you
- Request correction of information that is inaccurate
- Request deletion of your information (unless we need it for legal or transactional purposes)
- Opt out of marketing communications at any time
To exercise these rights, please contact us using the details below.
8. Marketing Communications
You will only receive marketing emails if you subscribe or opt in.
You can unsubscribe at any time by clicking the link in any email or contacting us directly.
9. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those sites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
11. Contact Us
If you have any questions about this Privacy Policy or wish to access, correct, or delete your data, please contact:
GRIZZLI PRO
Email: nzgrizzlipro@gmail.com
Phone: 0272 791 786
Location: Mangawhai Heads, New Zealand